Frequently Asked Questions

Everything you need to know before ordering.

What does Personalized You sell? +

We make two products: personalized hardcover baby photo albums and custom bedtime story books for children ages 0 to 6. Everything is made specifically for your child — their name, their details, their story.

What is the personalized baby photo album? +

It is a professionally printed hardcover photo book with your baby name and birth date on the cover. Inside are 24 custom-designed pages covering monthly milestones, first moments, and a letter page — all laid out for you. You choose the size, finish, and cover color at checkout. It ships from our US-based print partner in 3 to 5 business days.

What is the custom bedtime story? +

It is an original story written around your child — their name, age, personality, and favorite things become part of the adventure. We deliver it as a read-aloud audio file within 24 hours. Perfect for children ages 0 to 6.

How personalized are these products really? +

Completely. The baby album has your baby name and birth date printed on the cover with a color you choose. The bedtime story is written from scratch around your child — not a template, not a fill-in-the-blank. Every product is made just for your family.

Where are orders shipped from? +

Baby photo albums are printed and shipped by our US-based print partner. Handling time is 3 to 5 business days plus transit. Bedtime stories are delivered digitally by email within 24 hours — no shipping required.

Do you ship internationally? +

Baby photo albums currently ship within the US only. Bedtime stories are delivered digitally and available worldwide.

What sizes and finishes are available for the baby album? +

Two sizes: 8x8 inch (cozy and shelf-friendly, $42) and 11x8.5 inch (landscape format with more room for photos, $58). Both come in matte or glossy finish. Matte is our personal favorite — soft, rich, no glare.

What cover colors are available? +

Sage green and rose gold. Just leave your color preference in the personalization note at checkout.

What if I made a mistake in my personalization details? +

Message us as soon as possible after ordering. If your album has not gone to print yet, we can fix it. Once printed we cannot make changes, so please double-check your note at checkout.

What is your refund policy? +

Baby albums are custom-printed for your order so we cannot accept returns. If something arrives damaged or incorrect, message us with a photo and we will make it right. For bedtime stories, if your child does not love it, we offer a full refund — no questions asked. That is our Bedtime Promise.

Can I request a revision on my bedtime story? +

Yes. We offer one free revision per order. Just reply to your delivery email with what you would like changed and we will update it for you.

Are the stories safe and age-appropriate? +

Absolutely. Every story is reviewed before delivery. All content is positive, encouraging, and wholesome — designed for children ages 0 to 6.

How do you handle my personal information? +

We use the details you provide only to create your product. We do not sell or share your data with third parties. See our Privacy Policy for full details.

Is this a good baby shower or birthday gift? +

It is one of the most thoughtful ones out there. For the baby album, just leave the baby name and birth date in the notes — or message us and we will help you sort out the details. For bedtime stories, the child name and a few details about them is all we need.

Still have questions? Contact us — we're happy to help.